Refund Policy

Last updated: 5 November 2026

If you're not happy, you get your money back. Within 14 days, no questions asked.

How it works

• You can ask for a full refund within 14 days of buying any paid upgrade, such as UtilityPad Pro.
• You don't need to give a reason.
• Every app has a free trial of its paid features, so you can try before you buy.

How to ask

Email [email protected] with the email address you used at checkout (or your order number from the receipt). You can also reply to your Dodo Payments receipt.

Refunds are paid back through Dodo Payments, our Merchant of Record, to the original payment method. Depending on your bank, the money usually arrives within 5 to 10 business days.

After a refund

The license key is turned off, and the paid features stop working. The free features keep working.

After 14 days

We're still happy to help. If something isn't working, write to us and we'll try to fix it, or look at a refund case by case.